Wednesday, December 19, 2018

 

IT Infrastructure

The IT Infrastructure affects every aspect of your organization.  Effective management is crucial.  High availability, responsiveness and adequacy are non-negotiable demands and require specific skills and expertise.

 

In Infrastructure Management Outsourcing or also called Outsourcing IT   allows you to focus on your own business and we entrust the management of your IT infrastructure, which is a simple tool for you to work.

SolutionX ensures maintenance of your infrastructure through well-defined mission, taken in agreement with you. Your file is managed by an Account Manager and a team of dedicated consultant whose watchwords are consulting and proactivity.

Now need to know the nature of the problem when you call us, we are your intermediary IT!

The outsourcing contracts with Service Level Agreement provides a flexible and efficient IT insurance.

 

You decide:  

• All or part of the services listed in the service offering SolutionX

· Administration and Support Linux System

· Administration and Support for Windows System

· Administration and Support MAC System

· Administration and Support Network

· Administration and Support VOIP Telephony

· Administration Server and Email Support

· Administration and Support Database

· Administration and Backup Support

· Administration and Software Support

· Administration Inventory

· Administration Software Licenses

· The number of visits to our technicians

· Etc..

 

We guarantee

• The response time on the site within 2 hours
• The support available 7:30 a.m. to 6:00 p.m.

"Agreement emergency" package ensures a daycare with the provision of a technical engineer 24h/24 every day of the year

• A single phone number per customer
• A continuously managed according to schedule emergency
• The intervention remotely or on site
• The delivery of emergency equipment, if necessary

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